So I asked one of my employees to install CF 8.0.1 Standard on a server here in the office. Plan is to use it as as staging server for the one in our hosting rack. I gave him the licence key and asked him to use it once it was installed.
I don't know what happened after that as he is no longer with us, but yesterday I came to use the machine for the first time and it turned out to be running in developer mode. No licence key was installed. So I tried to enter the key but got a cryptic: The Serial Number entered is not valid.
I double check everything and it seems valid but still fails.
So I take my life in my hands and call Adobe... 020 7365 0733. Remember that number..... Navigate the options to option 6.
Talk to a guy in India he checks the licence key. Yes its valid but an upgrade so asks what the original licence key was. I can't find the box. Remembered that my business partner was tidying up recently and took some old stuff to the Access Storage Shed. Adobe can't help without the old licence key.
Hang up with Adobe.
Drive to the storage shed search though and find the CF package with old licence key. Drive back to the office.
Call Adobe 020 7365 0733. Navigate the options to option 6. Speak to someone else in India, yes both licence keys are valid. They say please call another number 020 7365 0735.
Voice response system again, navigate the options to option 6. Please call 001 415 252 9080.
I call tech support person who explains that although I have a valid licence it is a volume licence and can't be used with a CF copy downloaded from the normal Adobe web site and will only work with a copy downloaded from the Licencing web site.
I don't have access since this copy was purchased by my business partner and he is out of the office. Adobe support advises me to call 0207 365 0733..
Looping......